Your personal information matters to us. This section clearly explains how DBG collects your data, what it's used for, and how securely it's stored.
Summary DBG Bet never sells your personal information to third parties. Your data is used solely to improve platform services and meet legal obligations.
DBG Bet ("DBG", "we", "us") sets out in this Privacy Policy what types of information we collect, why we collect it, how long we retain it, and what rights you have. This policy applies to DBG's website, mobile app, and all associated services.
By registering with DBG or using the platform, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please do not use our services.
We may update this Privacy Policy from time to time. If changes are made, you will be notified via email or in-app notification. The date of the latest update will always be shown at the top of the policy.
DBG only collects information that is necessary to operate the platform. Collecting data beyond that is against our policy.
| Data Type | Purpose |
|---|---|
| Name, date of birth, gender | Identity Verification & Account Registration |
| Mobile number & email | Communication, security verification & notifications |
| Address & national ID number | KYC verification & legal compliance |
| Payment details (Mobile Pay/Nagad number) | Transaction Processing |
| Passport or NID photo | Identity Verification (KYC) |
When you use the DBG platform, certain technical information is collected automatically:
Certain information may be obtained from payment gateways and identity verification service providers. This data is used solely to complete the verification process.
DBG never uses your information for unnecessary or unethical purposes. The reasons we use your data include:
Certain data must be retained to comply with international gaming licenses and financial regulatory requirements.
We analyze usage patterns to improve your experience on the platform. All such analysis is conducted on an anonymous or aggregated basis.
Marketing Communications: DBG may send you promotional messages, but you can turn off these notifications at any time from your account settings.
DBG's website and app use cookies and similar technologies. Cookies are small data files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions | Deleted at end of session |
| Functional Cookies | Saving language preferences and settings | 1 Year |
| Analytics Cookies | User behavior analytics | 2 Years |
| Security Cookies | Detecting Fraudulent Activity | 30 Days |
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
DBG retains your data only for as long as necessary. General guidelines:
DBG uses industry-standard security technology to keep your data safe:
Important: No system is 100% secure. In the event of a data breach, we will notify you within the legally required timeframe.
DBG believes every member should have full control over their own data. Your rights include:
You can request a full summary of the data DBG holds about you at any time. We will provide a complete list within 30 days of your request.
If any of your information is incorrect, you can request a correction. Updates can be made through your account settings or by contacting support.
If you close your account, you may request deletion of your data. However, some information may need to be retained for a set period due to legal obligations.
You can request to download your data in a standard format (such as CSV or JSON).
You can opt out of promotional emails or SMS at any time. Opting out will not affect important account notifications, which will continue to be sent.
To exercise any of these rights, please contact us at: support@dbg.bet
DBG does not serve anyone under the age of 18. We do not knowingly collect any data from minors.
If we become aware that data has been collected from a minor, we will immediately close the account and delete all associated information.
If you are aware that a minor is using DBG, please support@dbg.betto let us know.
DBG's servers may be located in various countries. Where your data needs to be transferred internationally, we ensure that adequate privacy protections are in place.
For international data transfers, we comply with applicable laws and contractual obligations. When data is transferred outside Bangladesh, we are bound to follow the data protection laws of the relevant jurisdiction.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:
We take every complaint seriously and work to resolve issues promptly. Privacy-related complaints receive the highest priority.
We believe in protecting your data not just in words, but in practice
All your data is protected with SSL/TLS encryption. No third party can intercept or access your data in transit.
DBG never sells your personal information to advertisers or data brokers. This is a core principle we do not compromise on.
View, correct, or request deletion of your data. You have full control over your personal information.
Data is never kept longer than necessary. Once the legal retention period expires, it is securely deleted.
We only collect what is necessary. Requesting information beyond that goes against DBG's policy.
You will be notified in advance of any policy changes. No hidden updates, no surprises.